Can I have your price list?
I am sorry, we don't have a price list for our whole products and catalog, as a factory, the price can be affected by many factors, so we need to make a specific quotation for each customer, please understand.
What is your minimum order quantity
Our MOQ(minimum order quantity) is about 50 sets/models/finishes
Can your faucet factory accommodate small orders for individual buyers or small businesses?
Yes, we welcome orders from individual buyers and small businesses. We believe in building strong relationships with all our customers, regardless of the order size. The MOQ is about 50 sets/model.
How do you handle product returns or exchanges if there are any issues with the faucets or showers?
In the rare event of any issues with our products, we have a well-defined return and exchange policy in place. Our customer support team will guide customers through the process to ensure their satisfaction.
What is the average lead time for manufacturing and delivering orders to different regions?
The average lead time depends on the order size and complexity. However, we strive to deliver orders as efficiently as possible and communicate transparently with customers about the estimated delivery timelines. Usually, about 35 days for bulk orders, and 7 days for sample orders.
Do you offer OEM or ODM services?
Yes, we provide comprehensive OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can customize our existing designs or develop entirely new products based on your specifications and branding requirements.
Can you handle large volume orders?
Yes, absolutely. Our factory is equipped to manage and fulfill large volume orders efficiently and consistently, ensuring timely delivery for your projects.
How do you ensure the quality and reliability of your faucet products?
We maintain strict quality control measures at every stage of the production process, conducting thorough inspections to ensure that each faucet meets our quality standards before it leaves the factory. We provide a limited quality guarantee for our products, please visit this standard about our product warranty».
Can you provide customization options for faucets and showers to meet specific requirements?
Yes, we offer customization options for faucets and showers, allowing customers to choose different finishes, styles, and specifications to suit their specific needs and preferences.
What materials do you typically use in your faucets?
We primarily use high-quality brass and durable stainless steel for our faucets, ensuring longevity, reliability, and adherence to industry standards. Specific material compositions can be provided upon request.
Where are your faucet factory’s products sold, and do you export globally?
Our faucet products are sold both domestically and internationally. We have a strong global experience and export our products to various countries across the world.
Do your faucets meet international quality standards?
Yes, our faucets are manufactured to meet various international quality standards and regulations. Specific certifications vary by product line. Please refer to our product specifications or contact us for details on the certifications relevant to your needs.
What types of faucets and showers does your factory manufacture?
We manufacture a diverse range of faucets and showers, including kitchen faucets, bathroom faucets, showers, and various other bathroom accessories, and we offer extensive customization options across our product lines.
How long has your faucet factory been in business, and what is its experience in the industry?
Our faucet factory has been in business since 2003, and we have extensive experience in the industry. We have established a reputation for delivering top-quality faucets and showers to customers worldwide.
I have never purchase from China in bulk before, what should I make the process?
Here is a comprehensive guide about How to import faucets & showers from China»
Which is the best Chinese faucet brand?
It is hard to say, for your reference which is the best Chinese faucet brand, you can visit the page of it: top 10 faucet manufacturers in China».
where can I buy Luxuryhome products? Can I buy from the Luxuryhome website directly?
Luxuryhome does not sell directly online, as you know, we are a faucet manufacturer, and quantity affects the price to a large extent. If you want to buy Luxuryhome products, like faucets and showers, please contact us to know more information before, we will be pleasure to help you.
What are the payment terms for orders?
30% payment as a deposit,70% balance before shipment. T/T, Paypal, Credit card, and LC are acceptable, more payments, please contact us. Or mail to us: info@luxuryhomefaucet.com
How long does it take for the productions?
In general, the production cycle is 5-7 days for sample orders and 30-35 days for bulk orders. Before ordering, you can visit our factory page to know more about what you can get from us: The faucet and shower factory
Can I get a sample?
Absolutely, you can get a sample from us. If you need a free sample, please contact us to know more details.
I want to get an inquiry for your products, how to do it?
You can mail us at info@luxuryhomefaucet.com, or fill out the inquiry form
How do I contact Luxuryhome for assistance?
You can get in touch with us in these ways below for further assistance: E-mail: info@luxuryhomefaucet.com Phone:+86-18138020505 Whatsapp: +86-18138020505 Address: No.200-206 Jiaxing industry zone, Shuikou Town, Kaiping, Guangdong, China
what is your advantage?
Here is the list of our advantage: Rich manufacturing experience in the North American, South America, and Europe markets since 2003. Provide UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications The 5-year guarantee Under insurance including cartridges & supplier hose. Surface pass 24hours acid salt spray test 100% inspection, QC check one by one, make sure no leakage before the package Can do different finishes: chrome, matte black, brushed nickel, rose gold, gun black, ORB, and so on.
How is your production management and quality control system?
we develop process-oriented QMS to identify and meet the needs of customer requirements and expectations in an effective manner to achieve a competitive advantage for quality control. All our production processes follow up ISO9001: income quality control, quality checking, and final product quality checking. The strict implementation of ISO9001 assures us to provide error-free products to our customers. We will show you these in our workshop during your visit
Does your factory have the design and development capabilities, we need for customized products?
The staff in our R&D department are well experienced in the faucet industry to support your customized need, more than 10 years of s experience. We can make customized products, please kindly contact us for more details
Is your factory able to design our own package and help us in market planning?
Luxuryhome is willing to help our customers to design their package boxes with their own logo. We have a design team and a marketing plan design Team to service our customers for this.
Can your factory print our brand on the product?
Our factory can laser print the customer’s logo on the product with permission from customers. Customers need to provide us with a logo usage authorization letter to allow us to print the customer’s logo on the products
Can I visit your factory? Can your factory arrange transportation for me?
My dear, it is a great honor to invite you to visit our factory. Our factory is based on Shuikou Town, Kaiping City, Guangdong province, which will take about 2 hours by bus from Guangzhou city to our factory; one and half hours from Foshan City to our factory. We can arrange for our driver to pick you up from your hotel when you arrive in Guangzhou City or Foshan City.
How is your factory production capability?
Our state-of-the-art facility boasts a significant production capacity, allowing us to efficiently handle large-scale B2B orders. Specific capacity details can be provided based on the product type and your volume requirements. Please contact us with your needs for a precise assessment. Generally, we can manufacture products up to 30,000 sets per month.
About Luxuryhome
Luxuryhome is not just a faucet manufacturer or wholesaler, but more like a partner who can provide you with more added value.
We are united in our determination to produce China-made bath and kitchen fixtures adhering to the highest ethical principles. You have our promise!
