FAQ
Find the frequently asked questions about Luxuryhome, if you can’t find the answer to your question, please contact us.
There are many reasons why choose a China-made kitchen sink, it offers a combination of affordability, quality, variety, and innovation. With a strong focus on customer satisfaction and sustainable practices, Chinese manufacturers provide an excellent option for consumers looking to upgrade their kitchen with reliable and stylish sinks.
It is hard to say, for your reference which is the best Chinese faucet brand, you can visit the page of it: top 10 faucet manufacturers in China».
Luxuryhome does not sell directly online, as you know, we are a faucet manufacturer, and quantity affects the price to a large extent.
If you want to buy Luxuryhome products, like faucets and showers, please contact us to know more information before, we will be pleasure to help you.
Our faucet products are sold both domestically and internationally. We have a strong global experience and export our products to various countries across the world.
We manufacture a diverse range of faucets and showers, including kitchen faucets, bathroom faucets, showers, and various other accessories
All Luxuryhome bathroom and kitchen faucets use ceramic cartridges.
We use high-quality materials such as brass, stainless steel, and zinc alloy in the manufacturing of our faucets and showers, ensuring durability and longevity.
Our MOQ(minimum order quantity) is about 50 sets/models/finishes
Here is the list of our advantage:
- Rich manufacturing experience in the North American, South America, and Europe markets since 2003.
- Provide UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications
- The 5-year guarantee
- Under insurance including cartridges & supplier hose.
- Surface pass 24hours acid salt spray test
- 100% inspection, QC check one by one, make sure no leakage before the package
- Can do different finishes: chrome, matte black, brushed nickel, rose gold, gun black, ORB, and so on.
The flow rate is 1.8 GPM(gallons per minute) at 60 PSI for the North American market.
For more information of kitchen faucets, please visit this page: kitchen faucet features
The warranty offered on China-made sinks is generally a limited lifetime warranty, the terms may vary for different manufacturers, but most China-made sinks come with a warranty to guarantee quality and performance, may be 5 years or more, you don’t worry about.
The standard size hole is 1 3/8” for a single-hole kitchen faucet.
Looking forward to an installation video? We provide a service of installation video to help to finish the job.
Most of our faucets and showers are made of high-end brass material, but we also offer stainless steel faucets.
Visit our faucet factory page, to learn more about our production processes and technologies.
The key difference is the geographical region in which these codes are applied.
UPC is used in the United States, while cUPC is used in Canada. Both codes are designed to ensure the safety and functionality of plumbing fixtures and systems within their respective regions.
When purchasing plumbing fixtures, it’s essential to check for the appropriate certification based on the location where the product will be installed.
The average lead time depends on the order size and complexity. However, we strive to deliver orders as efficiently as possible and communicate transparently with customers about the estimated delivery timelines.
Usually, about 35 days for bulk orders, and 7 days for sample orders.
The average lead time can vary depending on various factors, including the quantity ordered, customization requirements, and the production capacity of the supplier. Generally, it can range from a few weeks to a couple of months. Discuss the lead time with your supplier in advance and plan your inventory accordingly.
Luxuryhome provides chrome, brushed nickel, matte black, gunmetal, brushed gold, rose gold, white, and ORB finishes, or you can choose the mixed finishes, like chrome handle + matte black faucet body.
Luxuryhome provides UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications.
For more information, please visit the certifications page.
UPC (Uniform Plumbing Code) is not a brand of faucet, but rather a set of plumbing regulations and standards used in the United States. Any faucet that is labeled as “UPC compliant” means that it meets the requirements outlined in the Uniform Plumbing Code.
30% payment as a deposit,70% balance before shipment.
T/T, Paypal, Credit card, and LC are acceptable, more payments, please contact us. Or mail to us: info@luxuryhomefaucet.com
Commonly used payment methods when importing from China include bank transfers (T/T), letters of credit (L/C), and payment platforms like PayPal or Alibaba’s Trade Assurance. Choose a payment method that offers a balance between security and convenience, ensuring protection for both parties involved in the transaction.
For Luxuryhome kitchen sink gauge, usually we made it in 16 gauge or 18 gauge.
If you are looking for some kitchen sink products, you can visit the page to get more information: kitchen sinks wholesale.
Importing faucets and showers from China offers several advantages, including cost-effectiveness, a wide product selection, and access to advanced manufacturing capabilities. Chinese suppliers often provide competitive pricing due to lower production costs, allowing businesses to maximize their profit margins.
Luxuryhome is willing to help our customers to design their package boxes with their own logo.
We have a design team and a marketing plan design Team to service our customers for this.
You can mail us at info@luxuryhomefaucet.com, or fill out the inquiry form
Here is a comprehensive guide about How to import faucets & showers from China»
Our faucet factory has been in business since 2003, and we have extensive experience in the industry. We have established a reputation for delivering top-quality faucets and showers to customers worldwide.
In general, the production cycle is 5-7 days for sample orders and 30-35 days for bulk orders.
Before ordering, you can visit our factory page to know more about what you can get from us: The faucet and shower factory
we develop process-oriented QMS to identify and meet the needs of customer requirements and expectations in an effective manner to achieve a competitive advantage for quality control.
All our production processes follow up ISO9001: income quality control, quality checking, and final product quality checking. The strict implementation of ISO9001 assures us to provide error-free products to our customers. We will show you these in our workshop during your visit
Luxuryhome product warranty is as the list below.
| ACCESSORIES CATEGORY | WARRANTY PERIOD |
|---|---|
| CARTRIDGE OF SHOWER SET (THERMOSTATIC / HOT & COLD) | 2 YEARS |
| CARTRIDGE OF BATHTUB FAUCET / POT FILLER | 2 YEARS |
| CARTRIDGE FOR BASIN / KITCHEN FAUCET | 5 YEARS |
| SHOWER / KITCHEN FAUCET TUBE | 1 YEAR |
| SHOWER HOSE | 1 YEAR |
| KITCHEN FAUCET SPOUT | 1 YEAR |
| SHOWER HEAD, HAND SHOWER | 1 YEAR |
| SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) | 5 YEARS |
| SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) | 2 YEARS |
For the production capability, our faucet and shower factory has a full production line including Gravity Casting Line, Machining Line, Polishing Line, and Assembling line.
We can manufacture products up to 100,000 sets per month
In the rare event of any issues with our products, we have a well-defined return and exchange policy in place. Our customer support team will guide customers through the process to ensure their satisfaction.
We have a robust production capacity and are well-equipped to handle bulk orders efficiently. Our streamlined manufacturing process allows us to fulfill large-scale orders within specified timelines.
We maintain strict quality control measures at every stage of the production process, conducting thorough inspections to ensure that each faucet meets our quality standards before it leaves the factory.
We provide a limited quality guarantee for our products, please visit this standard about our product warranty».
Product packaging and labeling requirements vary depending on the destination country. Research the specific packaging and labeling regulations in your target market and ensure that your imported faucets and showers comply with those requirements. This may include language translations, product information, safety labels, and country-specific certifications.
You can get in touch with us in these ways below for further assistance:
E-mail: info@luxuryhomefaucet.com
Phone:+86-18138020505
Whatsapp: +86-18138020505
Address: No.200-206 Jiaxing industry zone, Shuikou Town, Kaiping, Guangdong, China
ook for a label or certification mark on the product or packaging indicating that it is UPC/cUPC compliant. Many reputable faucet manufacturers produce UPC-compliant products.
Language and communication barriers can be overcome through effective communication strategies. Consider hiring a translator or utilizing translation tools to facilitate clear communication with your Chinese suppliers. Additionally, establish a single point of contact within the supplier’s organization to ensure smooth and efficient communication throughout the importing process.
To ensure product quality, request samples from potential suppliers and conduct thorough inspections. Additionally, work with reputable suppliers who hold relevant certifications and adhere to international quality standards.
Despite taking precautions, there may be instances where you encounter product defects or quality issues. Establish a clear quality control process with your supplier, including pre-shipment inspections, product testing, and agreed-upon quality standards. In case of any issues, communicate promptly with the supplier to resolve the problem through replacement, repairs, or refunds
The staff in our R&D department are well experienced in the faucet industry to support your customized need, more than 10 years of s experience. We can make customized products, please kindly contact us for more details
Yes, we support OEM & ODM for faucets, showers, and other accessories.
We have a professional research and development team, and an independent laboratory for all your needs for new products.
Need more support? Please the service you need from us, most of them are free.
Yes, we offer both OEM and ODM services. We can manufacture faucets and showers based on customer designs or create customized designs for specific projects.
Warranties may vary by manufacturer and product, so it’s a good idea to check the specific warranty information provided by the manufacturer for the shower or faucet you purchase
Yes, in most cases you will have to obtain a permit for the import of goods from China. The specific permit or license requirements depend on the nature of the products you are importing and the regulations of your country.
While they are easy to maintain, following the manufacturer’s care instructions will help preserve their beauty and functionality.
Yes, we welcome orders from individual buyers and small businesses. We believe in building strong relationships with all our customers, regardless of the order size.
The MOQ is about 50 sets/model.
Our factory can laser print the customer’s logo on the product with permission from customers.
Customers need to provide us with a logo usage authorization letter to allow us to print the customer’s logo on the products
Yes, we offer customization options for faucets and showers, allowing customers to choose different finishes, styles, and specifications to suit their specific needs and preferences.
My dear, it is a great honor to invite you to visit our factory. Our factory is based on
Shuikou Town, Kaiping City, Guangdong province, which will take about 2 hours by bus from Guangzhou city to our factory; one and half hours from Foshan City to our factory.
We can arrange for our driver to pick you up from your hotel when you arrive in Guangzhou City or Foshan City.
When you are in the USA, it’s generally recommended to use UPC/cUPC-compliant fixtures to ensure your plumbing system meets code requirements.
Using non-compliant fixtures may lead to potential issues during inspections or with your plumbing system’s performance.
I am sorry, we don’t have a price list for our whole products and catalog, as a factory, the price can be affected by many factors, so we need to make a specific quotation for each customer, please understand.
Absolutely, you can get a sample from us.
If you need a free sample, please contact us to know more details.
Yes, many well-known faucet manufacturers produce UPC/cUPC-compliant showers or faucets. Brands like Delta, Moen, Kohler, American Standard, and Grohe offer a range of UPC/cUPC-compliant products.
Yes, all our faucets and showers undergo rigorous quality control measures and are compliant with international standards, ensuring that our products meet the highest quality and safety requirements.
Not fundamentally.
A UPC/cUPC shower faucet is one that meets the plumbing code requirements outlined in the Uniform Plumbing Code. It ensures that the faucet complies with specific safety and quality standards.
The price of a UPC/cUPC-compliant shower faucet can vary based on factors like brand, design, and features. While certified fixtures may sometimes be priced slightly higher due to the testing and compliance process, they offer assurance of meeting established plumbing standards.
Yes, there are legal requirements for importing faucets and showers. These may include compliance with product safety regulations, certification requirements, and adherence to importation procedures set by the customs authorities in your country.
It is important to research and understand the import restrictions and regulations specific to faucets and showers in your country. Some countries may have specific requirements for certain materials, water efficiency standards, or safety certifications. Familiarize yourself with these regulations to avoid any compliance issues during the importation process.
Yes, most of our kitchen sinks & faucets have cUPC certification.
For more certification for our products, please visit this page: faucets and showers certification
Many China manufacturers prioritize eco-friendly practices, such as recycling and energy-efficient manufacturing.
Yes, China-made kitchen sinks are known for their durability, thanks to high-quality materials and meticulous craftsmanship.
