Call us: +86-18138020505   |    Mail to us: info@luxuryhomefaucet.com

How do you handle product returns or exchanges if there are any issues with the faucets or showers?2023-07-27T17:21:51+08:00

In the rare event of any issues with our products, we have a well-defined return and exchange policy in place. Our customer support team will guide customers through the process to ensure their satisfaction.

What are the payment methods commonly used when importing from China?2023-07-12T10:10:34+08:00

Commonly used payment methods when importing from China include bank transfers (T/T), letters of credit (L/C), and payment platforms like PayPal or Alibaba’s Trade Assurance. Choose a payment method that offers a balance between security and convenience, ensuring protection for both parties involved in the transaction.

Do I need a permit to import from China?2023-07-12T10:10:57+08:00

Yes, in most cases you will have to obtain a permit for the import of goods from China. The specific permit or license requirements depend on the nature of the products you are importing and the regulations of your country.

Which is the best Chinese faucet brand?2023-07-27T15:38:52+08:00

It is hard to say, for your reference which is the best Chinese faucet brand, you can visit the page of it: top 10 faucet manufacturers in China».

I have never purchase from China in bulk before, what should I make the process?2023-07-27T15:48:36+08:00

Here is a comprehensive guide about How to import faucets & showers from China»

How long has your faucet factory been in business, and what is its experience in the industry?2023-07-27T15:52:34+08:00

Our faucet factory has been in business since 2003, and we have extensive experience in the industry. We have established a reputation for delivering top-quality faucets and showers to customers worldwide.

What types of faucets and showers does your factory manufacture?2023-07-27T15:56:20+08:00

We manufacture a diverse range of faucets and showers, including kitchen faucets, bathroom faucets, showers, and various other accessories

Are your faucets and showers compliant with international quality standards?2023-07-27T15:58:09+08:00

Yes, all our faucets and showers undergo rigorous quality control measures and are compliant with international standards, ensuring that our products meet the highest quality and safety requirements.

Where are your faucet factory’s products sold, and do you export globally?2023-07-27T17:04:13+08:00

Our faucet products are sold both domestically and internationally. We have a strong global experience and export our products to various countries across the world.

What materials are used in the manufacturing of your faucets and showers?2023-07-27T17:05:14+08:00

We use high-quality materials such as brass, stainless steel, and zinc alloy in the manufacturing of our faucets and showers, ensuring durability and longevity.

Can you provide customization options for faucets and showers to meet specific requirements?2023-07-27T17:06:17+08:00

Yes, we offer customization options for faucets and showers, allowing customers to choose different finishes, styles, and specifications to suit their specific needs and preferences.

How do you ensure the quality and reliability of your faucet products?2023-07-27T17:08:10+08:00

We maintain strict quality control measures at every stage of the production process, conducting thorough inspections to ensure that each faucet meets our quality standards before it leaves the factory.

We provide a limited quality guarantee for our products, please visit this standard about our product warranty».

How do you handle bulk orders, and what is the production capacity of your factory?2023-07-27T17:10:03+08:00

We have a robust production capacity and are well-equipped to handle bulk orders efficiently. Our streamlined manufacturing process allows us to fulfill large-scale orders within specified timelines.

Do you offer OEM or ODM services?2023-07-27T17:18:10+08:00

Yes, we offer both OEM and ODM services. We can manufacture faucets and showers based on customer designs or create customized designs for specific projects.

What is the average lead time for manufacturing and delivering orders to different regions?2023-07-27T17:20:13+08:00

The average lead time depends on the order size and complexity. However, we strive to deliver orders as efficiently as possible and communicate transparently with customers about the estimated delivery timelines.

Usually, about 35 days for bulk orders, and 7 days for sample orders.

How can I deal with potential product defects or quality issues?2023-07-12T10:10:04+08:00

Despite taking precautions, there may be instances where you encounter product defects or quality issues. Establish a clear quality control process with your supplier, including pre-shipment inspections, product testing, and agreed-upon quality standards. In case of any issues, communicate promptly with the supplier to resolve the problem through replacement, repairs, or refunds

What brand of faucet is UPC?2023-09-12T17:35:36+08:00

UPC (Uniform Plumbing Code) is not a brand of faucet, but rather a set of plumbing regulations and standards used in the United States. Any faucet that is labeled as “UPC compliant” means that it meets the requirements outlined in the Uniform Plumbing Code.

What is the difference between UPC and cUPC?2023-09-12T17:39:05+08:00

The key difference is the geographical region in which these codes are applied.

UPC is used in the United States, while cUPC is used in Canada. Both codes are designed to ensure the safety and functionality of plumbing fixtures and systems within their respective regions.

When purchasing plumbing fixtures, it’s essential to check for the appropriate certification based on the location where the product will be installed.

Are UPC/cUPC shower faucets different from regular shower faucets?2023-09-12T17:59:39+08:00

Not fundamentally.

A UPC/cUPC shower faucet is one that meets the plumbing code requirements outlined in the Uniform Plumbing Code. It ensures that the faucet complies with specific safety and quality standards.

How can I tell if a shower or faucet is UPC/cUPC compliant?2023-09-12T17:59:01+08:00

ook for a label or certification mark on the product or packaging indicating that it is UPC/cUPC compliant. Many reputable faucet manufacturers produce UPC-compliant products.

Can I use a non-UPC/cUPC compliant shower or faucet in my home?2023-09-12T17:58:30+08:00

When you are in the USA, it’s generally recommended to use UPC/cUPC-compliant fixtures to ensure your plumbing system meets code requirements.

Using non-compliant fixtures may lead to potential issues during inspections or with your plumbing system’s performance.

Can I find UPC/cUPC-compliant showers or faucets from various brands?2023-09-12T17:58:01+08:00

Yes, many well-known faucet manufacturers produce UPC/cUPC-compliant showers or faucets. Brands like Delta, Moen, Kohler, American Standard, and Grohe offer a range of UPC/cUPC-compliant products.

Do UPC / cUPC compliant showers or faucets come with warranties?2023-09-12T17:55:15+08:00

Warranties may vary by manufacturer and product, so it’s a good idea to check the specific warranty information provided by the manufacturer for the shower or faucet you purchase

Are UPC / cUPC shower faucets more expensive than non-certified ones?2023-09-12T17:56:09+08:00

The price of a UPC/cUPC-compliant shower faucet can vary based on factors like brand, design, and features. While certified fixtures may sometimes be priced slightly higher due to the testing and compliance process, they offer assurance of meeting established plumbing standards.

Are China-made kitchen sinks durable?2023-09-16T09:45:08+08:00

Yes, China-made kitchen sinks are known for their durability, thanks to high-quality materials and meticulous craftsmanship.

Do China-made sinks require special maintenance?2023-09-16T09:45:03+08:00

While they are easy to maintain, following the manufacturer’s care instructions will help preserve their beauty and functionality.

Are China-made kitchen sinks eco-friendly?2023-09-16T09:44:57+08:00

Many China manufacturers prioritize eco-friendly practices, such as recycling and energy-efficient manufacturing.

What is the warranty offered on China-made sinks?2023-09-16T09:44:50+08:00

Warranty terms may vary, but most China-made sinks come with a warranty to guarantee quality and performance.

Why Choose a China-Made Kitchen Sink?2023-09-16T09:44:43+08:00

China’s kitchen sink manufacturers have earned their place in the global market for several compelling reasons, including their commitment to quality, innovative designs, and competitive pricing.

I want to get an inquiry for your products, how to do it?2022-11-14T17:00:06+08:00

You can mail us at info@luxuryhomefaucet.com, or fill out the inquiry form

Can I visit your factory? Can your factory arrange transportation for me?2022-11-14T17:49:31+08:00

My dear, it is a great honor to invite you to visit our factory. Our factory is based on

Shuikou Town, Kaiping City, Guangdong province, which will take about 2 hours by bus from Guangzhou city to our factory; one and half hours from Foshan City to our factory.

We can arrange for our driver to pick you up from your hotel when you arrive in Guangzhou City or Foshan City.

Can your factory print our brand on the product?2022-11-14T17:47:21+08:00

Our factory can laser print the customer’s logo on the product with permission from customers.

Customers need to provide us with a logo usage authorization letter to allow us to print the customer’s logo on the products

Is your factory able to design our own package and help us in market planning?2022-11-14T17:45:53+08:00

Luxuryhome is willing to help our customers to design their package boxes with their own logo.

We have a design team and a marketing plan design Team to service our customers for this.

Does your factory have the design and development capabilities, we need for customized products?2022-11-14T17:44:48+08:00

The staff in our R&D department are well experienced in the faucet industry to support your customized need, more than 10 years of s experience. We can make customized products, please kindly contact us for more details

What certification does your factory have? And the certifications for which country?2022-11-14T17:42:22+08:00

Luxuryhome provides UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications.

For more information, please visit the certifications page.

How is your production management and quality control system?2022-11-14T17:39:16+08:00

we develop process-oriented QMS to identify and meet the needs of customer requirements and expectations in an effective manner to achieve a competitive advantage for quality control.

All our production processes follow up ISO9001: income quality control, quality checking, and final product quality checking. The strict implementation of ISO9001 assures us to provide error-free products to our customers. We will show you these in our workshop during your visit

what is your advantage?2022-11-14T17:37:03+08:00

Here is the list of our advantage:

  • Rich manufacturing experience in the North American, South America, and Europe markets since 2003.
  • Provide UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications
  • The 5-year guarantee
  • Under insurance including cartridges & supplier hose.
  • Surface pass 24hours acid salt spray test
  • 100% inspection, QC check one by one, make sure no leakage before the package
  • Can do different finishes: chrome, matte black, brushed nickel, rose gold, gun black, ORB, and so on.
What finishes are Luxuryhome available2022-11-14T17:17:23+08:00

Luxuryhome provides chrome, brushed nickel, matte black, gunmetal, brushed gold, rose gold, white, and ORB finishes, or you can choose the mixed finishes, like chrome handle + matte black faucet body.

How is your product warranty?2022-11-14T17:16:19+08:00

Luxuryhome product warranty is as the list below.

ACCESSORIES CATEGORY WARRANTY PERIOD
CARTRIDGE OF SHOWER SET (THERMOSTATIC / HOT & COLD) 2 YEARS
CARTRIDGE OF BATHTUB FAUCET / POT FILLER 2 YEARS
CARTRIDGE FOR BASIN / KITCHEN FAUCET 5 YEARS
SHOWER / KITCHEN FAUCET TUBE 1 YEAR
SHOWER HOSE 1 YEAR
KITCHEN FAUCET SPOUT 1 YEAR
SHOWER HEAD, HAND SHOWER 1 YEAR
SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) 5 YEARS
SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) 2 YEARS
what type of cartridge does the Luxuryhome faucet use?2022-11-14T17:13:41+08:00

All Luxuryhome bathroom and kitchen faucets use ceramic cartridges.

What is the standard size hole required for a single-hole kitchen faucet installation?2022-11-14T17:12:37+08:00

The standard size hole is 1 3/8” for a single-hole kitchen faucet.

Looking forward to an installation video? We provide a service of installation video to help to finish the job.

What is the material do you use for faucets?2022-11-14T17:09:22+08:00

Most of our faucets and showers are made of high-end brass material, but we also offer stainless steel faucets.

Visit our faucet factory page, to learn more about our production processes and technologies.

what is the water pressure and flow rate of the kitchen faucets?2022-11-14T17:05:39+08:00

The flow rate is 1.8 GPM(gallons per minute) at 60 PSI for the North American market.

For more information of kitchen faucets, please visit this page: kitchen faucet features

How do I contact Luxuryhome for assistance?2022-11-14T17:03:13+08:00

You can get in touch with us in these ways below for further assistance:

E-mail: info@luxuryhomefaucet.com

Phone:+86-18138020505

Whatsapp: +86-18138020505

Address: No.200-206 Jiaxing industry zone, Shuikou Town, Kaiping, Guangdong, China

How is your factory production capability?2022-11-14T17:56:08+08:00

For the production capability, our faucet and shower factory has a full production line including Gravity Casting Line, Machining Line, Polishing Line, and Assembling line.

We can manufacture products up to 100,000 sets per month

Can I get a sample?2022-11-14T16:58:25+08:00

Absolutely, you can get a sample from us.

If you need a free sample, please contact us to know more details.

How long does it take for the productions?2022-11-14T16:52:02+08:00

In general, the production cycle is 5-7 days for sample orders and 30-35 days for bulk orders.

Before ordering, you can visit our factory page to know more about what you can get from us: The faucet and shower factory

Do you support OEM & ODM?2022-11-14T16:42:53+08:00

Yes, we support OEM & ODM for faucets, showers, and other accessories.

We have a professional research and development team, and an independent laboratory for all your needs for new products.

Need more support? Please the service you need from us, most of them are free.

What are the payment terms for orders?2022-11-14T16:33:22+08:00

30% payment as a deposit,70% balance before shipment.

T/T, Paypal, Credit card, and LC are acceptable, more payments, please contact us. Or mail to us: info@luxuryhomefaucet.com

Are Luxuryhome kitchen sinks & faucets have cUPC certification?2023-09-12T17:36:16+08:00

Yes, most of our kitchen sinks & faucets have cUPC certification.

For more certification for our products, please visit this page: faucets and showers certification

What are the Luxuryhome kitchen sink gauge?2022-11-14T16:25:32+08:00

For Luxuryhome kitchen sink gauge, usually we made it in 16 gauge or 18 gauge.

If you are looking for some kitchen sink products, you can visit the page to get more information: kitchen sinks wholesale.

where can I buy Luxuryhome products? Can I buy from the Luxuryhome website directly?2022-11-14T16:19:08+08:00

Luxuryhome does not sell directly online, as you know, we are a faucet manufacturer, and quantity affects the price to a large extent.

If you want to buy Luxuryhome products, like faucets and showers, please contact us to know more information before, we will be pleasure to help you.

What are the advantages of importing faucets and showers from China?2023-07-12T10:07:02+08:00

Importing faucets and showers from China offers several advantages, including cost-effectiveness, a wide product selection, and access to advanced manufacturing capabilities. Chinese suppliers often provide competitive pricing due to lower production costs, allowing businesses to maximize their profit margins.

How can I ensure product quality when importing from China?2023-07-12T10:07:36+08:00

To ensure product quality, request samples from potential suppliers and conduct thorough inspections. Additionally, work with reputable suppliers who hold relevant certifications and adhere to international quality standards.

Are there any legal requirements for importing faucets and showers?2023-07-12T10:05:37+08:00

Yes, there are legal requirements for importing faucets and showers. These may include compliance with product safety regulations, certification requirements, and adherence to importation procedures set by the customs authorities in your country.

How do I handle product packaging and labeling requirements?2023-07-12T10:08:04+08:00

Product packaging and labeling requirements vary depending on the destination country. Research the specific packaging and labeling regulations in your target market and ensure that your imported faucets and showers comply with those requirements. This may include language translations, product information, safety labels, and country-specific certifications.

What is the average lead time for importing faucets and showers from China?2023-07-12T10:08:36+08:00

The average lead time can vary depending on various factors, including the quantity ordered, customization requirements, and the production capacity of the supplier. Generally, it can range from a few weeks to a couple of months. Discuss the lead time with your supplier in advance and plan your inventory accordingly.

How can I handle potential language and communication barriers when dealing with Chinese suppliers?2023-07-12T10:09:14+08:00

Language and communication barriers can be overcome through effective communication strategies. Consider hiring a translator or utilizing translation tools to facilitate clear communication with your Chinese suppliers. Additionally, establish a single point of contact within the supplier’s organization to ensure smooth and efficient communication throughout the importing process.

Are there any import restrictions or regulations specific to faucets and showers?2023-07-12T10:09:40+08:00

It is important to research and understand the import restrictions and regulations specific to faucets and showers in your country. Some countries may have specific requirements for certain materials, water efficiency standards, or safety certifications. Familiarize yourself with these regulations to avoid any compliance issues during the importation process.

Interested in

SOURCING BATH AND KITCHEN FIXTURES

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About Luxuryhome

Luxuryhome is not just a faucet manufacturer or wholesaler, but more like a partner who can provide you with more added value.

We are united in our determination to produce China-made bath and kitchen fixtures adhering to the highest ethical principles. You have our promise!

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