Due to the complexities of international shipping, we focus on prevention and rapid resolution.
- Strict QC: We inspect 100% of goods before shipment to minimize defects.
- Free Spares: We provide 2% free spare parts (cartridges, aerators) with every bulk order for your immediate local use.
- Replacements: If valid quality issues arise (proven via photos/video), we will send free replacements in your next shipment or arrange air freight for urgent cases. You generally do not need to return the defective items to China.
