What kind of mounting clips do you provide?
We supply heavy-duty Stainless Steel mounting clips (not plastic). For undermount sinks, we provide adjustable clips suitable for various countertop thicknesses (20mm-40mm) to ensure secure load-bearing.
Should I choose R0 or R10 corners for my private label collection?
R0 (Zero Radius) offers a sharp, architectural look but is harder to clean. R10 (10mm Radius) offers a similar modern aesthetic but with slightly rounded corners that are easier to wipe down. We can manufacture both based on your market preference.
Are your sink drains compatible with Garbage Disposal units?
Yes. All our sinks for the North American market feature a standard 3-1/2" (90mm) rear-set drain opening, which is fully compatible with standard garbage disposals.
What is the flatness tolerance for undermount installation?
Warped rims are an installer's nightmare. We perform Laser Flatness Checks on every rim. Our tolerance is strictly controlled within <2mm, ensuring a tight, leak-proof seal with granite or quartz countertops.
How do you ensure water drains completely from flat-bottom handmade sinks?
We engineer a subtle X-shaped diverter line (X-channel) and a calibrated 3° slope on the sink bottom. This guides water rapidly toward the drain, preventing standing water issues common in inferior handmade sinks.
Do you have a standard price list?
As a dedicated OEM/ODM manufacturer, we do not use a fixed price list. Our pricing is dynamic and tailored to your specific requirements—including raw materials (Brass vs. Stainless Steel), component choices (e.g., Sedal/Kerox cartridges), finishes, and order volume. This ensures you receive the most competitive, accurate factory-direct pricing for your project.
What is your Minimum Order Quantity (MOQ)?
We offer flexible manufacturing options to support your business growth. Our general MOQ starts from 50 pieces per model per finish. This allows you to test new designs and finishes in your market with minimal inventory risk.
Why source kitchen sinks from your factory?
Sourcing directly from us offers the perfect balance of cost-efficiency and premium quality. We utilize the same high-grade SUS304/316 stainless steel as top global brands but with significantly lower production costs. This allows you to maintain competitive pricing in your local market without compromising on durability or design.
Do your sinks meet environmental and safety standards?
Absolutely. We prioritize sustainable manufacturing. Our stainless steel sinks are 100% recyclable, and our faucets are produced using Lead-Free Brass or Stainless Steel, fully compliant with RoHS, REACH, and CEC (California Energy Commission) standards. We ensure your products are safe for both the environment and your end-users.
Are your sinks easy to maintain?
Yes. Our sinks feature advanced surface treatments, such as Nano-PVD coating and brushed finishes, which are resistant to oil, fingerprints, and water spots. This "easy-to-clean" feature is a strong selling point you can market to your customers.
How do you ensure sink durability?
Durability is engineered into our products. We strictly use 16-gauge or 18-gauge T-304 Stainless Steel for superior strength and corrosion resistance. Before shipment, every sink undergoes rigorous testing, including salt spray testing and heavy-impact resistance checks, to ensure they last a lifetime.
Why are UPC/cUPC certified faucets more expensive than non-certified ones?
Certification involves rigorous testing (material safety, flow rate, durability) and annual factory audits by IAPMO, which adds to the cost. However, compliance is not optional for the North American market. Our Advantage: As a direct manufacturer, we offer UPC/cUPC certified faucets at factory-direct prices, making them significantly more affordable than purchasing from Tier-1 brands, while maintaining the exact same quality standards.
What is the warranty on your cUPC certified products?
All our cUPC certified faucets and showers are backed by a 5-Year Limited Warranty for commercial and residential use. We use top-tier components (like Kerox/Sedal cartridges) that meet or exceed ASME A112.18.1 / CSA B125.1 standards to ensure longevity.
Can you manufacture cUPC faucets for my own brand?
Yes, absolutely. This is our core service. We can list your brand name under our cUPC master file (Sub-listing service). This allows you to sell certified products legally in the USA and Canada under your own private label without paying the expensive initial testing fees yourself.
Can I sell or install non-UPC faucets in North America?
We strongly advise against it. In the USA and Canada, plumbing codes (IPC/UPC) require certification for installation. Using non-compliant fixtures can result in failed building inspections, project delays, and potential legal liability. Sourcing from LuxuryHome ensures you are 100% code-compliant.
How do I verify if your product is cUPC certified?
Legitimacy is key. You will find the cUPC mark laser-engraved on the faucet body and printed on the packaging. You can also look up our file number in the official IAPMO database to verify the validity of our certification.
Is there a quality difference between certified and non-certified faucets?
Yes, fundamentally. A cUPC faucet must pass strict tests for toxicity (Lead-Free/NSF 61), hydraulic performance, and lifecycle durability (e.g., 500,000 cartridge cycles). Non-certified generic products often use inferior zinc alloy or high-lead brass, which poses health risks and leakage problems.
What is the difference between UPC and cUPC?
UPC: Uniform Plumbing Code (USA). cUPC: Canadian Uniform Plumbing Code. Good News: Our products carry the cUPC mark, which is recognized in both the USA and Canada. One certification covers the entire North American market for you.
Is “UPC” a specific faucet brand?
No, UPC (Uniform Plumbing Code) is not a brand name; it is the safety and quality certification standard required for the North American market. However, we make brands UPC-compliant. As a cUPC-certified factory, LuxuryHome manufactures faucets for various global brands. We can apply the cUPC mark to your custom products and laser-engrave YOUR brand name, ensuring your products are fully compliant and ready for sale in the USA and Canada.
Do you accept trial orders or support smaller businesses?
Yes, we are committed to growing with our partners, including boutique brands, wholesalers, and project contractors. While we do not retail to homeowners, we offer a low Minimum Order Quantity (MOQ) of 50 sets per model to help businesses test the market or fulfill specific project requirements with minimal risk.
What is your warranty claim and replacement policy?
Due to the complexities of international shipping, we focus on prevention and rapid resolution. Strict QC: We inspect 100% of goods before shipment to minimize defects. Free Spares: We provide 2% free spare parts (cartridges, aerators) with every bulk order for your immediate local use. Replacements: If valid quality issues arise (proven via photos/video), we will send free replacements in your next shipment or arrange air freight for urgent cases. You generally do not need to return the defective items to China.
What is your production lead time?
Sample Orders: 3-7 days (depending on stock availability). Bulk Orders: Typically 35-40 days after deposit confirmation. Note: For repeat orders or simple OEM projects, we can often expedite production to 25-30 days. We believe in transparent communication and will provide a detailed production schedule once your order is confirmed.
Can you manufacture custom designs (OEM/ODM)?
Yes, this is our core expertise. We offer comprehensive OEM/ODM services ranging from simple logo laser engraving and custom packaging to developing entirely new molds based on your blueprints. NDA Policy: We respect your intellectual property. We are happy to sign a Non-Disclosure Agreement (NDA) to ensure your exclusive designs remain confidential.
Is your factory capable of handling high-volume orders?
Absolutely. Our facility is equipped with automated CNC machining centers and scalable assembly lines designed for high-volume production. Whether you need 500 units or 50,000 units, we ensure consistent quality and on-time delivery for your major projects.
What is your Quality Control (QC) process?
We implement a rigorous Zero-Defect Quality System compliant with ISO 9001. Our process includes: Raw Material Check: Spectral analysis of brass/steel composition. In-Process QC: Dimensional checks during CNC machining. Final Testing: Every single unit undergoes 100% High-Pressure Air & Water Leakage Testing and visual inspection before packaging. Durability: We regularly perform 24h/48h Salt Spray Tests (CASS) to ensure finish longevity.
Can you manufacture custom designs based on my specifications?
Yes, we specialize in both OEM and ODM solutions. Light Customization: Laser engraving your logo on handles/bodies and custom packaging design. Deep Customization: We can open new molds based on your 3D drawings or samples, modifying structure, dimensions, and finishes (Chrome, Matte Black, Brushed Gold, etc.) to fit your market needs.
What materials do you use for production?
We insist on premium, compliant materials to ensure safety and durability: Brass: High-grade H59 / DZR (Dezincification Resistant) Brass with Low-Lead or Lead-Free content (meeting California AB1953 standards). Stainless Steel: Food-grade SUS304 or SUS316 for superior corrosion resistance, ideal for modern kitchen and bathroom faucets.
Do you have experience exporting to my country?
Yes, we are a 100% export-oriented manufacturer. Over the past 20 years, we have supplied major brands and distributors across North America, Europe, and Australia. We are familiar with the logistics, customs documentation, and product standards required for these regions.
What certifications do your products hold?
Our manufacturing processes and products are certified to meet the world's strictest standards. We hold valid certifications for: North America: cUPC, NSF/ANSI 61 (Lead-Free), CEC. Europe: CE, ACS (France), WRAS (UK), DVGW (Germany), KTW/W270. Australia: WaterMark / WELS. Please contact us for specific certificate files relative to your target market.
What is your specific product portfolio?
We specialize in a complete range of sanitary ware solutions, including: Kitchen: Pull-down/Pull-out Mixers, Pot Fillers, and Water Filter Faucets. Bathroom: Basin Mixers (Tall/Short), Wall-mounted Faucets, and Bathtub Fillers. Showers: Thermostatic Shower Systems, Concealed Valves, and Rain Showers. We also offer matching accessories to help you build a cohesive product line.
How much experience do you have in the faucet industry?
Established in 2003, LuxuryHome has over two decades of manufacturing excellence. We have evolved from a local workshop to a global OEM/ODM powerhouse, serving 1,000+ brands worldwide. Our longevity proves our financial stability and consistent quality in a fluctuating market.
I am new to importing from China. Can you help with the process?
Absolutely. We act as your end-to-end manufacturing partner. Our export team will guide you through every step—from selecting specifications and calculating landed costs to handling export documentation and shipping logistics. We make buying from China as easy as buying locally.
How do you compare to other Chinese faucet manufacturers?
Unlike trading companies or generic factories, LuxuryHome offers a unique combination of European-standard certifications (CE, WRAS, ACS) and competitive Chinese production costs. We focus 100% on OEM/ODM for export, meaning our quality control and design aesthetics are specifically tailored for Western markets, not the domestic market.
Do I need a specific license to import faucets from your factory?
While import license requirements vary by country, we strive to make the process as seamless as possible. As an experienced exporter, we provide a complete set of shipping documents—including Commercial Invoices, Packing Lists, Bills of Lading, and relevant certificates (such as CE, WRAS, or UPC)—to assist your customs broker in clearing the goods smoothly.
What are your accepted payment terms for OEM/ODM orders?
We typically work with Telegraphic Transfer (T/T) with a deposit to start production and the balance paid before shipment or against the Bill of Lading copy. For larger contracts, we also accept Irrevocable Letters of Credit (L/C) at sight to ensure security for both parties.
How do you handle quality warranties and potential defects?
Quality is our top priority. We implement strict QC protocols including 100% water and air pressure testing before packing. We stand behind our products with a competitive warranty period (e.g., 5 years for cartridges and bodies). In the rare event of a defect, we provide replacements or credit in your next shipment. Additionally, we verify a percentage of free spare parts with every order to support your after-sales service.
Do your products meet international plumbing codes and standards?
Yes. We specialize in manufacturing compliant sanitary ware for global markets. Our products hold major international certifications, including cUPC for North America, CE for Europe, WRAS for the UK, WaterMark for Australia, as well as DVGW and ACS. This ensures you can import and distribute our faucets without facing regulatory barriers.
Will language be a barrier if I don’t speak Chinese?
Not at all. Our dedicated export sales team is proficient in English and highly experienced in the sanitary ware industry. We understand technical plumbing terminology and engineering drawings, ensuring that your OEM specifications are communicated accurately to our production lines without the need for third-party translators.
What is the standard production lead time for an order?
For standard OEM orders, our production lead time is typically 35 to 45 days after the receipt of the deposit and confirmation of packaging artwork. For new projects requiring new mold development, an additional timeline for tooling and sample approval will be provided upfront.
Can you provide custom packaging and private labeling for my brand?
Absolutely. As an OEM/ODM specialist, we offer fully customizable packaging solutions to enhance your brand identity. We can print your logo on the products (laser marking) and design color boxes, instruction manuals, and labels that strictly follow your target market's language and retail requirements.
How do you protect my proprietary designs and intellectual property?
We respect strict confidentiality for our OEM/ODM partners. We are willing to sign Non-Disclosure Agreements (NDAs) to ensure your exclusive designs and tooling are protected and will not be sold to other customers or third parties.
How can I ensure product quality when importing from China?
Our factory operates under a rigorous Quality Management System. This covers everything from Incoming Quality Control (IQC) of raw materials (such as brass composition analysis) to In-Process Quality Control (IPQC) during machining and polishing, and finally, 100% Final Quality Control (FQC) for water tightness and surface finish before shipment.
What are the benefits of partnering directly with your factory?
Partnering directly with us means you bypass trading companies to secure the most competitive factory-direct pricing. Unlike generic suppliers, we combine cost-effectiveness with world-class compliance (UPC, CE, WRAS, etc.) and robust OEM capabilities. This allows you to maximize profit margins while ensuring your products meet the high standards of your local market.
Can I buy your products directly from your website?
As a dedicated OEM/ODM manufacturer, we do not sell directly to consumers online. We work exclusively with B2B partners (Brands, Wholesalers, Contractors). To place an order: Please submit a request via the contact page. Our sales team will provide a factory-direct quote based on your specific project needs.
What are the Luxuryhome kitchen sink gauge?
For Luxuryhome kitchen sink gauge, usually we made it in 16 gauge or 18 gauge. If you are looking for some kitchen sink products, you can visit the page to get more information: kitchen sinks wholesale.
Do LuxuryHome products have valid cUPC certification?
Yes. The majority of our kitchen faucets, bathroom faucets, and shower systems are cUPC certified. We invest heavily in these certifications to ensure our partners can distribute our products without any regulatory barriers. Please contact us to get our specific IAPMO File Number for verification.
What are your standard payment terms?
For Bulk Orders: We typically require a 30% deposit via T/T to start production, with the 70% balance paid before shipment (or against B/L copy for established partners). Irrevocable L/C at sight is also accepted for larger amounts. For Sample Orders: PayPal or Credit Card is accepted for speed and convenience.
Do you support OEM & ODM?
Yes, we support OEM & ODM for faucets, showers, and other accessories. We have a professional research and development team, and an independent laboratory for all your needs for new products. Need more support? Please the service you need from us, most of them are free.
What is the production lead time?
Samples: 5-7 working days. Mass Production: Generally 35-40 days after deposit receipt. Note: We operate a strict production schedule. Once your order is confirmed, we will provide you with a specific "Ready Date" so you can book shipping space in advance.
Can I order samples to check quality before bulk purchase?
Absolutely. We encourage you to test our quality. Sample Policy: We charge a nominal fee for samples and shipping initially. However, this sample cost is 100% refundable and will be deducted from your first bulk order. This ensures our resources are focused on serious partners.
I want to get an inquiry for your products, how to do it?
For the fastest response, please fill out the inquiry form below or click the WhatsApp button. Email: info@luxuryhomefaucet.com (Replies within 24 hours) Direct Line/WhatsApp: +86-181-2750-2706 Factory Visit: You are always welcome to visit our facility in Jiangmen City, Guangdong (The faucet manufacturing hub of China).
what is the water pressure and flow rate of the kitchen faucets?
The flow rate is 1.8 GPM(gallons per minute) at 60 PSI for the North American market. For more information of kitchen faucets, please visit this page: kitchen faucet features
What is the material do you use for faucets?
Most of our faucets and showers are made of high-end brass material, but we also offer stainless steel faucets. Visit our faucet factory page to learn more about our production processes and technologies.
What is the standard size hole required for a single-hole kitchen faucet installation?
The standard size hole is 1 3/8” for a single-hole kitchen faucet. Looking forward to an installation video? We provide a service of installation video to help to finish the job.
what type of cartridge does the Luxuryhome faucet use?
All Luxuryhome bathroom and kitchen faucets use ceramic cartridges.
How is your product warranty?
Luxuryhome product warranty is as the list below. ACCESSORIES CATEGORY WARRANTY PERIOD CARTRIDGE OF SHOWER SET (THERMOSTATIC / HOT & COLD) 2 YEARS CARTRIDGE OF BATHTUB FAUCET / POT FILLER 2 YEARS CARTRIDGE FOR BASIN / KITCHEN FAUCET 5 YEARS SHOWER / KITCHEN FAUCET TUBE 1 YEAR SHOWER HOSE 1 YEAR KITCHEN FAUCET SPOUT 1 YEAR SHOWER HEAD, HAND SHOWER 1 YEAR SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) 5 YEARS SHOWER / KITCHEN / BASIN MIXER BODY (CHROME COLOR) 2 YEARS
What finishes are Luxuryhome available
Luxuryhome provides chrome, brushed nickel, matte black, gunmetal, brushed gold, rose gold, white, and ORB finishes, or you can choose the mixed finishes, like chrome handle + matte black faucet body.
Why should we choose LuxuryHome as our primary supplier?
We differentiate ourselves through Certified Compliance and Zero-Defect Quality: Global Certification: We hold the industry's most critical certificates, including cUPC, NSF, AB1953 (North America), WRAS, TMV2 (UK), CE (Europe), and WaterMark (Australia). Component Reliability: We strictly use top-tier components (e.g., Sedal/Kerox cartridges, Neoperl aerators, Tucai hoses) to ensure longevity, backed by a 5-Year Global Warranty. Surface Durability: All finishes pass the 24-hour CASS (Copper Accelerated Salt Spray) Test and Acid Salt Spray Test, ensuring they withstand humid environments without corroding. 100% Inspection: We do not rely on random sampling. Every single faucet undergoes 100% air and water pressure testing before packaging.
How is your production management and quality control system?
Our factory operates under a strict ISO 9001:2015 Quality Management System. Our 3-stage QC process includes: IQC (Incoming Quality Control): Spectral analysis of raw brass/steel materials. IPQC (In-Process Quality Control): Frequent checks during CNC machining and polishing. FQC (Final Quality Control): 100% leakage testing and cosmetic inspection. Transparency: We welcome you or a third-party agency (like SGS/TUV) to audit our workshop at any time.
What certification does your factory have? And the certifications for which country?
Luxuryhome provides UPC, NSF, AB1953, CEC, WaterSense, DVGW, KTW, CE, ACS, TMV2, WRAS, CE, EN817, EN1111, and SINTEF certifications. For more information, please visit the certifications page.
Can you support custom product development (R&D)?
Yes. Our R&D department is led by engineers with over 10 years of experience in the sanitary industry. We support: 3D Modeling & Rendering: (SolidWorks/Pro-E) within 5-7 days. Rapid Prototyping: 3D printing samples for design verification. Mold Development: Efficient tooling for exclusive designs.
Can you help with packaging design and marketing materials?
Absolutely. Packaging: Our design team can create custom color boxes, foam inserts, and instruction manuals featuring your branding. Marketing Support: We provide high-resolution product photography and 3D renderings to help you launch products on your website or catalog faster.
Can you print our brand logo on the products?
Yes, we offer precision Laser Engraving on faucet handles or bodies. Requirement: To protect intellectual property, we simply require a formal Trademark Authorization Letter from you before production begins.
Can I visit your factory?
We would be honored to host you. Seeing our production line is the best way to build trust. Location: We are located in Jiangmen City (The Faucet Production Hub of China). Transportation: It takes about 2 hours by car from Guangzhou or 1.5 hours from Foshan. VIP Service: Please let us know your flight or hotel schedule in advance, and we will arrange a private driver to pick you up from Guangzhou or Foshan directly to our factory.
What is your production capacity?
We have a robust monthly output capacity of 60,000+ complete sets (faucets & shower systems). Equipment: Our facility is equipped with advanced 20+ CNC machining centers and automatic polishing robots, which not only speed up production but also ensure consistent precision for every unit. Scalability: We have 4 flexible assembly lines, allowing us to rapidly scale up production to meet your peak season demands without delays.
About Luxuryhome
Luxuryhome is not just a faucet manufacturer or wholesaler, but more like a partner who can provide you with more added value.
We are united in our determination to produce China-made bath and kitchen fixtures adhering to the highest ethical principles. You have our promise!